I rolled out the door at 6:30 this morning, so I could be first in line at the neighborhood Groovy Lube. At 7:00, one of their technicians greets me and tells me that they are unable to do a state inspection on my kind of car. Puzzled, I told him that they were the ones who did my inspection a year ago. The technician then proceeds to explain that he know his equipment won't pass my car... yada, yada, yada... and suggested I try Flamingo across the street. Well, that got me flustered. I hate it when a fool tries to treat me like a fool.On the drive home, I stopped by Groovy Automotive, the sister store to Groovy Lube. Stepping inside their office, I was told they could indeed examine my car, but their inspector doesn't get in until 8:00. He suggested I go home and call after 8:00 to see if his inspector shows up. Not sure why, but this also didn't give me a warm fuzzy feeling.
When I got home, I decided to call Roger Beasley, where I bought my car. I feared that I would have to make an appointment and it'd be next week before I could bring the car in. Turns out they could do it any time today. When I dropped in, the service adviser asked if I wanted my car washed while I waited. Free car wash? - hell, yeah! Then he pointed me to the coffee in the waiting room where I read the morning paper and watched MSNBC. The car was ready, and I was fully caffeinated, in about 45 minutes. Very painless.
David versus Goliath? - I guess Goliath wins in this case.
Now, I know that repair shops don't make squat from these state inspections, unless they specialize in the process - and then it's a volume thing. No, most shops do it to build goodwill - hoping you'll recommend their facility to others or bring back your car for future repairs. That said, I think the goodwill train has left the groovy station. Buena suerte, amigos.
No comments:
Post a Comment